Last Updated: April 23, 2025

Kodezi, Inc. and its affiliates ("Kodezi," "we," "us," or "our") respect your privacy. This Privacy Policy explains the types of Personal Data (as defined below) we collect, how we use and share it, and the choices and rights you have in relation to your data. We are committed to handling Personal Data in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other regional data protection regulations.

Our Services include the Kodezi OS software infrastructure platform, CLI debugging tools, developer agents, integrations, and our website at https://kodezi.com (collectively, the “Service”).

Please read this Privacy Policy carefully. By using or accessing the Service, you agree to the terms described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Scope and Applicability

This Privacy Policy applies to Personal Data we collect and process:

• When you visit our Site or use our App

• When you register for a Kodezi account

• When you interact with our support, sales, or recruitment teams

• When you use our CLI tools, developer integrations, or participate in our beta programs

This policy does not apply to Personal Data processed by our customers through Kodezi OS or other third-party integrations they manage. In those instances, the customer acts as the data controller, and we act as a processor. Please refer to your employer or organization’s privacy policy for more information if applicable.

2. Definitions

Throughout this Privacy Policy, we use the following definitions:

• “Personal Data” means information that identifies, relates to, describes, or could reasonably be linked with a particular individual or household.

• “Process” or “Processing” means any operation performed on Personal Data, including collecting, storing, accessing, using, or disclosing it.

• “Service” refers to all Kodezi-branded tools and platforms, including Kodezi OS, CLI tools, our cloud dashboard, integrations, and website.

• “User” or “you” means any individual who accesses or uses the Service, including users authorized under an enterprise agreement.

3. Personal Data We Collect

A. Personal Data You Provide to Us

We collect the following categories of Personal Data directly from you:

• Account and Profile Information:
  When you sign up for the Service, we collect your full name, email address, organization, title, password, and optional profile information (e.g., avatar, timezone). If you log in using a third-party SSO provider (such as Google or GitHub), we may receive basic account metadata from them.

• Billing and Payment Information:
  If you purchase a subscription or use premium features, we may collect billing details such as your billing address, company tax ID, and subscription history. Payment processing is handled by our third-party payment provider (Stripe), and we do not store your credit card number. For Stripe’s privacy policy, please see https://stripe.com/privacy.

• Communications and Support Data:
  When you contact us (e.g., via email, Slack, in-app chat, or helpdesk), we collect the content of your communication and any attachments, as well as your contact information. This includes technical support, feature requests, and customer feedback.

• Developer Submissions and CLI Usage:
  When you use our CLI tools, submit pull requests, generate documentation, run debugging commands, or contribute to shared AI agent libraries, we may process metadata including filenames, usage logs, and anonymized stack traces.

• Job Application Data:
  If you apply for a job at Kodezi, we collect the information you submit (such as your name, CV, LinkedIn profile, and references), and may also gather internal notes during interviews or assessments.

4. Personal Data We Receive from Third Parties

We may receive Personal Data from the following categories of third parties:

• Authentication Providers: If you sign in through a third-party service such as GitHub, Google, or Microsoft, we may receive profile information (name, email address, avatar) and authentication tokens, in accordance with your permissions.

• Enterprise Customers or Employers: If your Kodezi account is provisioned through your employer or an organization using our Service, they may provide us with information such as your name, business email address, team affiliation, or access role.

• Recruitment Partners and References: If you apply for a position at Kodezi via a recruiting agency or referral, we may receive your resume, cover letter, and professional history from third-party platforms or individuals.

• Marketing and Event Partners: If you attend a Kodezi-hosted event, webinar, or third-party conference, we may receive your contact details, company affiliation, and event participation information from co-hosts, partners, or sponsors.

• Public Sources: We may supplement your information with publicly available data, such as from LinkedIn, GitHub, or open technical communities, if relevant to our communications with you or for developer outreach.

5. Personal Data We Collect Automatically

When you use the Service, we automatically collect certain technical and usage-related Personal Data through browser or device interactions, SDKs, and server logs. This includes:

• Device and Connection Data: IP address, device identifiers, device type, operating system, browser type and version, language settings, screen resolution, and timezone.

• Usage Metrics and Activity Logs: URLs visited, CLI commands run, system errors, feature usage statistics, and timestamps. These are logged for diagnostics, analytics, and to personalize your experience.

• Telemetry and Debug Data: In some cases, anonymized code structures (not content), error traces, or crash reports may be automatically sent to our system for bug triage and platform health monitoring.

• Cookies and Similar Technologies: We use cookies, local storage, and tracking pixels to:

  • Keep you logged in across sessions

  • Remember UI preferences

  • Measure product usage and site traffic

  • A/B test feature rollouts For more details, see the Cookie section below.

6. How We Use Personal Data

We use the Personal Data we collect for the following purposes:

A. To Provide and Operate the Service

• Authenticate and manage user accounts

• Enable CLI features, integrations, and AI-powered developer tools

• Process payments and subscription management

• Maintain secure access to the platform

B. To Support and Communicate With You

• Respond to your inquiries, feedback, and support tickets

• Send onboarding, usage tips, and product announcements

• Provide important operational updates and changes to our policies

C. To Improve Our Products

• Analyze feature adoption and user behavior

• Troubleshoot errors and optimize performance

• Develop and test new tools or functionality

• Generate anonymized usage insights for internal benchmarking

D. For Legal, Safety, and Security Purposes

• Protect the integrity of the Service and prevent abuse

• Monitor for fraud, unauthorized use, or violations of our Terms of Service

• Comply with legal obligations, audits, or law enforcement requests

E. For Marketing and Developer Relations

• Send you newsletters and educational content if you subscribe

• Invite you to participate in events, research, or community discussions

• Track campaign effectiveness and outreach success (via email or product analytics)

F. For Hiring and Evaluation

• Process your job application and assess your qualifications

• Contact references or conduct background checks (where lawful)

• Maintain records related to the hiring process

7. Sharing and Disclosure of Personal Data

We may share your Personal Data with third parties under the following circumstances:

A. Vendors and Service Providers

We engage trusted third parties to help us operate, maintain, and improve the Service. These include:

• Hosting providers (e.g., Vercel, AWS)

• Payment processors (e.g., Stripe)

• Observability and analytics platforms (e.g., Sentry, Datadog, PostHog, Plausible)

• Customer support software (e.g., Intercom, Zendesk)

• Email marketing and communications tools (e.g., Mailchimp, Customer.io)

• Recruitment and applicant tracking platforms

These vendors only process Personal Data on our behalf and under contractual obligations that require them to protect your data and use it solely as instructed by Kodezi.

B. Enterprise Organizations

If your access to Kodezi is provisioned through a company, educational institution, or other enterprise customer, authorized administrators at your organization may have access to usage metrics, team logs, and account settings related to your use of the Service.

C. Professional Advisors

We may share data with legal counsel, auditors, accountants, and other consultants in connection with legal, regulatory, or business matters.

D. Business Transfers

In the event of a corporate transaction (e.g., merger, acquisition, financing, sale of assets, or bankruptcy), Personal Data may be shared with relevant parties and transferred as part of the transaction, subject to confidentiality obligations.

E. Legal Requirements

We may disclose your Personal Data if required to:

• Comply with legal obligations, subpoenas, court orders, or regulatory requests

• Protect the rights, safety, and property of Kodezi, our users, or others

• Enforce our contractual rights or policies

• Prevent fraud, abuse, or misuse of the Service

Kodezi will notify you of such disclosures where required by law or regulation.

F. With Your Consent

We may share your data in other ways if you explicitly authorize us to do so, such as by enabling integrations or publicly contributing to developer tools, open-source agents, or forums.

Note: We do not sell your Personal Data or share it for cross-site behavioral advertising.

8. International Data Transfers

Kodezi is headquartered in the United States and operates globally. If you access the Service from outside the U.S., your Personal Data may be transferred to, stored in, or processed in the United States or other countries that may not provide the same level of data protection as your jurisdiction.

Whenever we transfer Personal Data across borders, we implement safeguards to protect it, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission

• Data Processing Agreements (DPAs) with our vendors and subprocessors

• Technical measures like encryption, pseudonymization, and access control

If you are located in the EEA, UK, or Switzerland, you may request a copy of the SCCs we use by contacting info@kodezi.com.

9. How Long We Keep Your Data

We retain Personal Data only for as long as necessary to:

• Deliver and support the Service

• Comply with legal and accounting obligations

• Resolve disputes and enforce agreements

The exact retention period depends on the type of data:

• Account and usage data is retained while your account remains active

• Billing records are stored as required by tax and financial laws

• Support tickets and communication logs are retained for operational history

• Job application data is retained during the recruitment process and deleted or anonymized after conclusion, unless required for legal compliance or recordkeeping

Once Personal Data is no longer needed, we securely delete or anonymize it.

10. Your Rights and Choices

Depending on where you live and how you interact with our Service, you may have rights over your Personal Data under applicable data protection laws (such as the GDPR, CCPA, or others). These may include the right to:

A. Access and Portability

You may request a copy of your Personal Data that we hold and, where applicable, receive it in a structured, machine-readable format.

B. Correction

You have the right to request correction of inaccurate or incomplete Personal Data we hold about you.

C. Deletion

You may request deletion of Personal Data that is no longer necessary for the purposes for which it was collected, subject to applicable retention laws.

D. Restriction and Objection

You may request that we stop processing your Personal Data under certain conditions, or object to specific uses, such as for direct marketing.

E. Withdrawal of Consent

If we process Personal Data based on your consent (e.g., for newsletter subscriptions), you can withdraw your consent at any time without affecting the lawfulness of prior processing.

F. Authorized Agents

If permitted by law, you may designate an authorized agent to submit requests on your behalf. We may require written permission or legal proof of authorization.

To exercise any of the above rights, email us at privacy@kodezi.com. We may request verification of your identity before fulfilling your request. We will respond in accordance with applicable law.

G. Marketing Preferences

You may opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in marketing emails

• Managing your notification preferences within your account

• Contacting us directly at privacy@kodezi.com

Please note, you may still receive transactional or service-related communications.

11. Cookies and Tracking Technologies

We use first-party cookies and other local storage technologies to provide and improve our Service.

Types of Cookies We Use:

• Essential Cookies: Required to enable basic site functionality, such as authentication and session management.

• Functional Cookies: Used to remember your settings (e.g., language preference, UI layout).

• Performance and Analytics Cookies: Help us understand how users interact with the Service so we can improve it (e.g., PostHog, Plausible).

These cookies do not track your activity across third-party websites.

Your Choices:

You can configure your browser to block or delete cookies. However, some features of the Service may not function properly without cookies.

For more information, visit www.allaboutcookies.org.

12. Children’s Privacy

Our Service is not directed to or intended for individuals under the age of 18. We do not knowingly collect Personal Data from children. If we become aware that we have collected Personal Data from someone under 18, we will take steps to delete it immediately.

If you believe a child has submitted Personal Data to Kodezi, please contact us at privacy@kodezi.com.

13. Links to Other Websites

Our Site and Service may contain links to third-party websites or services that are not operated by Kodezi. This Privacy Policy does not apply to those third-party sites. We are not responsible for their privacy practices or content.

We encourage you to review the privacy policies of any external sites you visit before sharing information with them.

14. Data Security

We implement appropriate technical and organizational measures to protect Personal Data, including:

• End-to-end TLS encryption

• Secure access controls and authentication procedures

• Limited access to Personal Data based on job function

• Regular security audits and incident response protocols

However, no method of data transmission or storage is completely secure. You use the Service at your own risk, and we encourage you to safeguard your account credentials and devices.

In the event of a data breach, we will notify affected users and regulators as required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to evolving legal, technical, or business developments. When we make changes, we will:

• Post the updated policy on this page

• Update the “Last Updated” date at the top

• Notify you via email or in-app notice if required by law or if the changes are material

By continuing to use the Service after updates take effect, you agree to the revised Privacy Policy.

16. Contact Us

Kodezi, Inc. is the controller of your Personal Data under this Privacy Policy.

If you have questions about our privacy practices or wish to exercise your rights, you may contact us at:

Kodezi, Inc.
513 California Street, Floor 7
San Francisco, CA 94108
United States
info@kodezi.com